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CheckPoint is an Internet-based process that helps managers become more effective by using feedback from the full circle of people with whom they interact. It also has practical suggestions for improving their job performance.
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The Profiles Sales Indicator is an excellent tool for identifying people while have the attributes for success in sales careers. By measuring competitiveness, persistence, energy, and sales drive, this assessment helps to build a more productive sales force. Use it to recruit high achievers who break goals, increase market share and drive profits higher. Profiles Sales Indicator is a powerful tool for building a stronger sales force.
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The Organisational Management Analysis is a summary of the data from all of the individual CheckPoint 360° feedback report from a selected group. It verifies individual aligned with the corporate vision, mission, purpose and strategic goals. This analysis aids in charting a course to the achievement of organisational goals with purpose, clarity and certainty.
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SkillBuilder is an Internet-based, interactive, self-paced, 18 unit professional development program. Each unit pinpoints a specific leadership skill managers need to improve their performance. Using the KSS method, they identify behaviours to Keep doing, Stop doing, and Start doing.
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Team Analysis Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is much more than putting a group of people together and hoping for the best. That's where the Profiles Team Analysis™ comes into play. The analysis shows the attributes of each team member, highlights team strengths, and flags potential problem areas. Profiles Team Analysis provides the information a leader needs to successfully direct the achievement of team goals.
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Call Centre Survey can assist you in identifying and hire employees who fit the "call centre culture". The survey can tell you if employees or job applicants have an understanding of sales principles, plus their behavioural traits to indicated if they are well suited for work in call centre.
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Customer Service Perspective measures eight behavioural characteristics and two proficiencies that are key to delivering excellent customer service. This assessment also provides an easy comparison of the individual's perspective on customer service to your company's customised perspective and also defines training and orientation needs.
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Customer Service Survey identifies people who have the natural behavioural traits of a great customer. The survey can help you hire, promote and train great customer service staff.Customer Service Survey allows you to satisfy customer service needs, strengthen your relationships with customers, built loyalty, credibility and trust and increase sales and profitability.
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SnapShot
A validated, business-oriented human resource assessment.
the "Snapshot"
is scientifically designed method for measuring work-related
characteristics of employees in front-line through
to supervisory positions. The Snapshot measures factors
that provide employees potential for Job Match. The
"Snapshot" helps identify the right people
for jobs and gives mangers a tool they can use for
more effective coaching.
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